Shipping and Delivery

SHIPPING

 

How can I track the delivery of my order?
Furniture products will be shipped via our own Logistics or 3rd party Logistics team within 3-4 Days. After shipping, the product will be delivered in 3-4 more Days. In case of 3rd Party Logistics, you can track your shipment through AWB number. In case of Bistar’s logistics, one-day prior a delivery confirmation call will be undertaken by our executive.

You can always reach out to info@bistar.co.in or 88850 66675 to get more info

When will Assembly happen?
No Post Delivery Assembly required

Are there any shipping/delivery charges?
Shipping is Free throughout the Country

 

DELIVERY

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Is my location serviceable?
Every location in India is serviceable with a little effort.

Will I receive my entire product order the same day in case of multiple products/ quantities ordered?
In case you book multiple products in a single order, we will endeavour to ship all products together. However, this may not always be possible due to the nature of product and/or the mode of delivery.

What if I am not at home when you arrive?
Bistar delivery executive will share a confirmation call one day before delivery. In case of non –availability, kindly inform the delivery executive.

Can I change my delivery address after placing the order?
Post placing the order, you can change the delivery address if the product is not shipped subject to the new delivery address is in the same city.

Do you deliver to multiple address?
We only deliver to the address specified in the order. In case of delivery to multiple addresses, you have to place multiple different orders for each address

Can someone else receive the order on my behalf?
Whoever is accepting the delivery on your behalf needs to have a valid ID Proof

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